Role: Technical Documentation Manager 

Location: UK - RemoteFirst - Occasional travel to London required. 

Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance.

We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients.

CUBE is creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business.

Our Products:

RegPlatform is an Enterprise grade technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content.

RegAssure caters for nimble, lean financial organizations that want assured, seamless compliance without the burden of set-up costs and implementation processes. RegAssure provides fast, automated regulatory intelligence that intuitively knows your business needs and can grow with you.

Role mission:

We are seeking a highly skilled and experienced Technical Documentation Manager to join our dynamic team at CUBE Global. As a Technical Documentation Manager, you will play a pivotal role in leading the development and management of technical and product documentation for our market leading automated regulatory intelligence solution.

Responsibilities:

• Project Management - Manage multiple projects to plan, track, and deliver high-quality technical and product documentation within established timelines. Collaborate with internal product owners and product management to plan work schedules and capacity to ensure timely delivery.
• Team Leadership - Build, lead and inspire a team of technical authors responsible for creating software help guides, release notes, and API documentation. Mentor and support the professional development of technical authors.
• Process Design and Implementation - Design and implement efficient product documentation processes from scratch. Establish and maintain business-as-usual processes for updating documentation while ensuring version control.
• Stakeholder Engagement - Engage with subject matter experts across the business to ensure the highest standards of documentation are achieved and maintained to meet end-user expectations. Collaborate with internal and external stakeholders to align with overall Product Team Objectives. Demonstrate documentation sites as part of pre-sales presentations to prospective clients and partners.
• Reporting and Presentation - Generate management reports on documentation-related targets and present findings to the senior leadership team. Collaborate with the sales and pre-sales teams to contribute to presentations and demonstrations.

What we’re looking for:

• Technical writing expertise.
• Team leading experience or over five years’ experience in a senior technical authoring role.
• (Preferable) experience working within a scale-up software organisation. 
• Agile project management experience.
• Strong stakeholder engagement skills.
  

Why Us?

🌍 Globally, we are one of a kind!

CUBE is a well-established player in Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC). We cover over 5,000 issuing bodies in 712 jurisdictions across 180 countries. Substantially more than our closest competitors.

🗽 Freedom, flexibility & progression.

We are the market leader within Regtech, and yet we are constantly evolving and you will have a significant influence over how we develop moving forwards. We will help you realise your full potential and grow into leadership positions across CUBE.

🗣️Internationally collaborative culture

CUBE has more than 300 CUBERs across 11 locations in Europe, the Americas and APAC and we are united by our strong team-oriented culture. You will have the opportunity to work with likeminded colleagues from all over the world, gaining exposure to different cultures and business practices.

🌱 Innovative & meaningful work

We are always exploring new technologies and innovations that can help clients solve complex problems. If you’re someone seeking the opportunity to work with cutting edge technology and work on challenging projects that have a real impact then we want to hear from you!

💻 Work life balance

CUBE is a remote first business, you'll be able to design your home office and choose your own work equipment. Unable to work from home one week, or desperate for in-person interaction with colleagues? No problem—book a room in a coworking space or join one of our department monthly team meets (they’re happening all the time!).

🤝 Diversity, Equity and Inclusion: 

We believe in equal opportunities and encourage applicants to apply to our open roles regardless of gender, marital status, race, nationality, ethnicity, religion, neurodiversity, sexual orientation and/or age and are committed to providing a working environment where everyone is supported to be their authentic best selves. 

At CUBE we do our best to implement inclusive hiring processes to build a culture where we value diversity. We are a values driven company who care about growth and learning, therefore recognise we still have long way to go from where we want to be in regards to DE&I.

As part of the application, we ask for personal data for our internal diversity and inclusion bench-marking, so that we can tailor our DE&I strategies and identify opportunities to improve as a business.